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Policies

Booksellers/Distributors

We are always keen to add members to our family of booksellers/ distributors. Each order/enquiry is being promptly handled so that books reach you in perfect shape and condition at your shop/office allowing uniforms trade terms. Our books are not unnecessarily dumped or stocked, please orders strictly as per your needs and demands. No returns accepted without prior written authorisation.

Privacy Policies

New Era Book Agency is committed to protecting your privacy. We collect information about you to process your orders and to make your shopping experience more personalized. Your name, e-mail address, mailing address, credit card number and expiration date allow us to fulfil your order and to inform you of your order status.

Information about you may also be required to notify you about functionality changes on our website, new services and special offers you may find of value.

Shipping Policies

New Era Book Agency strives to give you the power to order and receive your books at a place most convenient to you. Our shipping arrangements cover almost all places in India and abroad. For details, read our shipping policy given below.Once an order and its payment are fully processed we pack the books for shipping. This is done with utmost care so as to avoid damage to the books. Our couriers deliver these items at the address submitted by customers while filling up the online order form.

The shipping address is where the customer wishes to receive his order. Once a customer does a transaction on NewEraBookAgency he can instruct us to store his shipping address so that he does not have to enter the address again.

For further queries    queries@newerainternational.com    neimprint@gmail.com

Return Policies

Within 5 hours of receipt of your shipment, you may return a defective or damaged book. For returning shipment, please e-mail us at queries@newerainternational.com with "returns-orderID" in the subject line. Please note the email will be attended to provided the orderID marked on it matches with our records. Books returned after 5 hours of delivery, in unsellable condition, or have parts missing, will not be accepted by the returns desk We will notify you through e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 working days of our receiving your return. If you have lost your packing slip, please indicate the order number or the e-mail address and name of the person who placed the order, along with the reason for your return on a separate piece of paper, and send the packet to the address given below:

For further queries    queries@newerainternational.com    neimprint@gmail.com

 

 
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Notice
The unauthorized export, distribution or sale of published works outside of those territories designated by the publisher on each work violates copyright and other applicable laws. Furthermore, the importation, distribution or sale in the United States of titles published and / or manufactured outside of the United States and designated for sale or distribution only outside of the United States violates U.S. law, including U.S. copyright and/or trademark law. All such activity is strictly prohibited.
SCO 49-51, (Basement)
Post Box 52, Sector 17C,
Chandigarh - 160 017 (India)